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Not able to proceed after pasting license key.

Kirti Maurya
Kirti Maurya May 06, 2019

Not able to proceed after pasting license key. The page says incorrect username and password.

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Kirti Maurya
Kirti Maurya May 06, 2019

I recently purchased JIRA software server for $10. I am able to get the license key. However, I am not able to login to JIRA and update the license key.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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May 06, 2019

There are two parts to this - logging in, and updating the key. 

If you cannot log in, then I'm not sure we need to worry about the update.  Have you tried resetting the account credentials or recovering the password?

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