Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Not able to proceed after pasting license key.

Kirti Maurya
Kirti Maurya May 6, 2019

Not able to proceed after pasting license key. The page says incorrect username and password.

Comment
Watch
Like Be the first to like this
516 views

2 comments

Kirti Maurya
Kirti Maurya May 6, 2019

I recently purchased JIRA software server for $10. I am able to get the license key. However, I am not able to login to JIRA and update the license key.

Like
Reply
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
May 6, 2019

There are two parts to this - logging in, and updating the key. 

If you cannot log in, then I'm not sure we need to worry about the update.  Have you tried resetting the account credentials or recovering the password?

Like
Reply

Comment

Log in or Sign up to comment
Atlassian logo
Archived Groups and Collections
TAGS
AUG Leaders

Atlassian Community Events

    See all events