I'm not normally ranter, but I'm getting pretty frustrated over the transition to the new JIRA UI. Don't get me wrong, the old UI is really hard to use, particularly for new users - it's well overdue for an overhaul.
But what I'm struggling with is the way this transition has been happening. I'm getting the distinct feeling that the approach being used by Atlassian is removing all functionality and then see what users complain about it not being there.
For someone like me, I know how to find my way back to the old UI, but I'm really concerned about the impact on new or less experienced users.
Take the example of links between JIRA pages and Confluence - this is meant to be leveraging the excellent integration between the tools and why it's better to go down that track rather than integrating tools from different vendors.
In the new JIRA UI, it does not allow you to create or view existing links to Confluence pages. OMG!
I have recommended and implemented the Atlassian tools in well over 20 companies, but I'm starting to reconsider whether it's the right thing to do with issues like this.
I'd really like to have some sort of response from Atlassian on this and some reassurance that these issues are going to be addressed.
BTW - I reported this as a bug a month ago and this is the response I got:
"While we'd love to say this will be fixed soon, we're unable to give an estimate for fix just yet. We will be following up with our bug fix team on your behalf for this issue, as they will need to continue to assess the impact and prioritize the issue against our current backlog. If you want to be updated on the progress, please feel free to add yourself as a watcher to the bug report.
I am attaching our bug fix policy as an FYI : Atlassian Bug Fixing Policy"