Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,295,547
Community Members
 
Community Events
165
Community Groups

Need to create a ticket using SMS (text message)

Is there any way to set up Jira to recieve sms and convert them to Jira tickets?

2 comments

Not directly, without add-ons.  I'm not aware of any that can monitor SMS boxes for incoming texts.

Indirectly, if you have an incoming gateway server that can accept SMS and convert it into either an email or a REST call out to JIRA, then yes, it's quite easy.

I'd check if adding an automation rule from Twilio (as SMS gateway) to JIRA using the Zapier service would be able to do this.

Comment

Log in or Sign up to comment
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you