Migration from Delegated LDAP to Jira Internal Directory

[Anubha Bhardwaj]

Hello,

We are trying to migrated all users from our 'Delegated LDAP Authentication' directory to Jira Internal directory. Both these directories have unique users now, since we are moving out the existing company we want to move all the users to internal directory so that they can operate once LDAp server goes down.

The problem is when i migrate, it immediately says '0 out 379' users successfully migrated' and none of the users are migrated.

So users in both the directories currently hae shared groups - Eg - jira-cxx group is assigned to members in Delegated LDAP directory as well as internal directory.

Please help! the ldap server is going off in the next few days.