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Jira is down

JM Fernandez
JM Fernandez August 2, 2022

can't use jira

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Robert Wen_ReleaseTEAM_
Robert Wen_ReleaseTEAM_
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August 2, 2022

Hello @JM Fernandez ! Welcome to the Atlassian Community.

Are you sure?  The sites I work with are up.  What URL are you using?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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August 2, 2022

If you are on Server/DC, you need to talk to your administrators.

If it is Cloud, then Atlassian are in charge.  They are not showing any incidents at the moment, ( see https://status.atlassian.com ) so you will need to report this to them at https://support.atlassian.com/contact

You'll also need to clearly define "can't use Jira" - is it offline?  Or you can't log in?  What are you getting?   Error messages?

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