Hi,
I have a Jira automation role to automatically transition project tickets from state to different state depending on github status. For example, when pull request is created -> put the ticket to onReview
The functionality works correctly but the problem is that tickets get assigned to `Jira Automation` user as they move, which overrides the assignee and dilutes ticket ownership as all tickets eventually lost its owner as it moves between columns.
I read in this Actor article
It either has to be either a Jira Automation user or a specific user! How can I preserve the ticket assignee as it moves between states? Thank you!