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Jira and Jira Service Desk not sending webhook notifications to different project and channels

I have been trying to send webhook notifications out of Jira Service Desk, Jira and other software projects independently from each other to our chat tools such as Mattermost and Microsoft Team, based on need of our different teams such as QA, UI, Back End, IT etc.. However, webhook is not working as expected. Is there a way to create separate webhooks for different projects, teams or channels so one team cannot see others' notifications? Any help would be appreciated. Thank you.  

1 comment

Having kissanime this same issue. Does someone know anything or any groupme solution for this. Help is letgo appreciated. Thanks in advance.




Like Sri Maharjan likes this

Hi Shane,


Just in case if you have not got the resolution for the issue we have been looking for, I was able to resolve the issue after looking at this url: 


Hopefully, this will help you as well.


Best regards,



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