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Jira and Autotask two way integration

Anybody done Jira - Autotask two integration?

use case:

New issue created in Jira, should go to Autotask ticket. with all the info.

Updates in Autotask should come back to Jira and issue is updated.

I don't see any plugins or apps available for this.

Any of our experts done this thro REST API or any other way.


Thanks and appreciate your help on this.

1 comment

@Raju Adluru did you ever find a solution for this?

Patrick, no, we did not go with this, Autotask suggests some third party integrators who can help you with this.

May be you can check with Autotask and other sites. Good luck.

Like Patrick Haley likes this

Thanks, it does appear it's possible through Zapier. 

Like Raju Adluru likes this

yes, Zapier is the one, hope you can find solution with them.

Hi Guys,

My team has built a fabulous integration using our own web application (that we use for internal purposes). The tool literally saves me (the project manager) several hours every week. We are currently researching industry needs for something like this and have a questionnaire to gauge needs and interest. 

It would be amazing if you'd answer any of the questions!


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