Jira and Autotask two way integration

Raju Adluru
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December 13, 2019

Anybody done Jira - Autotask two integration?

use case:

New issue created in Jira, should go to Autotask ticket. with all the info.

Updates in Autotask should come back to Jira and issue is updated.

I don't see any plugins or apps available for this.

Any of our experts done this thro REST API or any other way.

 

Thanks and appreciate your help on this.

1 comment

Patrick Haley June 29, 2021

@Raju Adluru did you ever find a solution for this?

Raju Adluru
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June 29, 2021

Patrick, no, we did not go with this, Autotask suggests some third party integrators who can help you with this.

May be you can check with Autotask and other sites. Good luck.

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Patrick Haley June 30, 2021

Thanks, it does appear it's possible through Zapier. 

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Raju Adluru
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July 2, 2021

yes, Zapier is the one, hope you can find solution with them.

Garren Senn February 2, 2022

Hi Guys,

My team has built a fabulous integration using our own web application (that we use for internal purposes). The tool literally saves me (the project manager) several hours every week. We are currently researching industry needs for something like this and have a questionnaire to gauge needs and interest. 

It would be amazing if you'd answer any of the questions!

https://forms.gle/aQkDaeoTLzfjqdWY8

Gilles Pinard October 19, 2022

Just bumping the topic to @Garren Senn  with any updates on integration?

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