Jira Health gadget ignores custom "resolved" statuses

[גלעד כץ]

Hi

We use a custom flowchart according to our definition of done, in which we use more statuses defined as "resolved" other than the default "done" status. For example - "reday for production" , "near deploy" etc.

In our dashboard we use the Jira pre-defined Health Gadget. The problem is that the gadget ignores all "resolved" statuses, and takes into account ONLY the default "done" status. Because of that, the green precentage in the gadget is lower than it should be.

Is there a way to solve this?

I read somewhere that it is possible to create a custom gadget based on the code of the Health gadget, but I can't find its code.

Thanks

Gilad

[Nic Brough -Adaptavist-]

I am assuming you mean the "sprint health gadget".  Are your "resolved" status in the "done" column on the board it's showing?

[גלעד כץ]

Hi Nic, 

I have 3 "resolved" statuses, each of them is mapped to a separate column in my board.

[Nic Brough -Adaptavist-]

Only the right hand column is "done".

[גלעד כץ]

As I was screen-captruring the board's columns settings I saw what you meant. Although the 3 right columns are mapped to "resolved" status, only the right hand one is green.

Do you knwo whether I can set all 3 of them to green? 

[Nic Brough -Adaptavist-]

No, only the right hand column is "done".

[גלעד כץ]

very disappointing :(

No work arround for that? maybe a custom gadget, based on the Health gadget, but one that will take into account the last 3 columns?

[Nic Brough -Adaptavist-]

 No, because the whole definition for the sprint is that the issues are "done".  Which is the right-hand column.

[גלעד כץ]

Than what is the purpose of the ability to create custom statuses which are "resolved" ?

[Nic Brough -Adaptavist-]

To allow the workflow to have different "this is finished with" status, and indicate to users that these may well be "done".  JIRA itself doesn't really use it directly, it actually looks at the resolution field.  The colouring is purely for the users

The boards that don't use it either, nor do they look at resolution.  By their definition, the right hand column is done, everything else is unfinished.

If you wish your status to be considered done by a board, you have to put it in the right hand column.

[גלעד כץ]

I see... ok

thank you VERY much !