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Jira Email Notification

Hello friends,

I have question regarding email notification. In one project i have 7 issue types so i need to get email only the comment email  for only 1 issue type no other issue type should not get email when comment the ticket issue. is it possible?can you help how to solve this issue. I have changed the workflow that the fire event changed to Issue Comment?

 

thanks.

1 comment

Hi CHILLAMCHARLA

 

Without add-on it is impossible. I'll reccomend to use Automation for JIRA - Server Lite (link).

It is free add-on where you can create rule what you need.I thonk you can do this like this:

- create new event in JIRA based on issue commented event

- create rule in Automation plugin where if someone add new comment in issue with specific issue type you will trigger created custom event

- in notification scheme this custom event should be configured

If you need help - please let me know :)

 

Regards,

Sebastian

Like CHILLAMCHARLA VARUN likes this

Hello Sebastian,

Where i need to select specific issue type in automation lite jira?

1) I have created the Event and i have configure default notification scheme

2) I have created the rule but i cannot see which issue type to need to add?

 

 

thanks

I hope that my answer was helpful. If yes, please consider marking my answer as accepted : )

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