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JIRA connect Issue


Could you help me to check the JIRA connect issue with my account? thanks.


螢幕快照 2019-09-05 下午4.17.19.png


Does the issue exist?  Can you see it when you visit it in a browser?

If it works ok in a browser, then can you look at the logs to see what the connection failure is?

Yes, the issue exists. I can only access below page but something goes wrong as below message. how to find the logs?

螢幕快照 2019-09-05 下午4.34.57.png

There's not a lot we can do here I'm afraid.  We would normally need to see logs, but you don't get them on Cloud and you'll need Atlassian Support ( ) to look into it.

Hi Nic,

Already fixed by Atlassian support. Thanks.


Could you help me to check it?


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