JIRA connect Issue

[j.jhou]

Hi,

Could you help me to check the JIRA connect issue with my account? thanks.

[Nic Brough _Adaptavist_]

Does the issue exist?  Can you see it when you visit it in a browser?

If it works ok in a browser, then can you look at the logs to see what the connection failure is?

[j.jhou]

Yes, the issue exists. I can only access below page but something goes wrong as below message. how to find the logs?

[Nic Brough _Adaptavist_]

There's not a lot we can do here I'm afraid.  We would normally need to see logs, but you don't get them on Cloud and you'll need Atlassian Support ( https://support.atlassian.com/contact ) to look into it.

[j.jhou]

Hi Nic,

Already fixed by Atlassian support. Thanks.

[j.jhou]

Hi,

Could you help me to check it?