Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JIRA Service Desk and Gitlab Integrations

Hello Guys,

I would like to discuss and share experiences about the possible integrations between: Gitlab and JIRA Software / Service Desk.

I'm using the standard (free) feature to integrate Gitlab commits with JIRA Software Projects, and it's working very well.

What I would like to setup / configure are these 2 scenarios:

Scenario 1 - the integration between Gitlab and the Service Desks, in order to have the commits inside the Incidents / Service Requests / etc.., in order to cover the scenario where there is a service desk, but is not relevant to have a software projects.

Scenario 2 - the integration between Gitlab and JIRA Software Project and JIRA Service Desk, to cover the scenarios where there is a software project with a related service desk.

 

What I would like to create is:

Scenario 1

A developer made a Gitlab commit, and this is updating and changing the status of a ticket  or a set of tickets (Incidents / Service Request) in JIRA Service Desk.

 

Scenario 2 

A developer made a Gitlab commit, and this is updating the JIRA Software Project and the related  JIRA Service Desk.

 

Do you have any experience about these scenarios? 

It is possible to create this configuration or is mandatory to purchase an add-on?

 

Thank you very much for sharing your comments.

Cheers,

LF

 

 

 

 

0 comments

Comment

Log in or Sign up to comment
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you