Issue with "Show in Issue Navigator" in R4J: invalid JQL syntax

[mbratch]

The "Show in Issue Navigator" option in R4J does not handle special characters properly.

Here's an example.

I have a requirements tree path that looks like "Foo&Bar/Framus". When I right click it and select "Show in Issue Navigator", the issue search JQL generated is:

issue in requirementsPath("\"Foo&Bar\"/Framus")

Jira doesn't like this at all. It says:

Invalid project name received in the path. Please submit with the valid project name.

I have to manually edit out all of the escapes, and then the following JQL actually works correctly:

issue in requirementsPath("Foo&Bar/Framus")

So all of the escapes are not only unnecessary, they are actually in error. Every time I use this feature on my project I have to hand-edit the JQL to fix it. Pretty annoying.

[Bernhard Doleschel _Ease Solutions_]

Hello @mbratch ,

I´m Bernhard from Ease Solutions, the vendor of R4J. Thanks for reporting this annoying issue.

We´ve identified this bug already in the past, there is a fix in place with R4J version 4.11, released middle of October 2022. The problem occurred due to unhandled special characters in the project name. For a workaround I can recommend to remove characters like  \ / : * ? " < > |

Please contact your system admin to update your system.

If there any more questions we can help you with, please raise a ticket at our friendly service desk team: http://support.easesolutions.com/

Have a great day,

Bernhard from Ease Solutions