I can't log into Jira

alexandravazov November 25, 2020

Good afternoon. I had an account in Jira, but after registering an account with Trello, I cannot get into it. When switching to Jira, the system says that the request was sent to the administrator, but I am the only administrator and did not receive any letter. How do I regain access to Jira?

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Daniel Ebers
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November 28, 2020

Hi alexandravazov,

welcome to the Atlassian Community!

For the fact Community members have no chance to debug this, for the fact this looks somehow related to your personal/individual account and, finally, as it is still a bit empty here after three days passed my suggestion would be for you to discuss this with Trello and/or Jira support.

https://trello.com/contact#/
&
https://support.atlassian.com/

In case you want to wait here for input this would be also okay - of course!

Cheers,
Daniel

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