So first of all, I know that JIRA is not a CRM and there are other options for the pure business side of things and optimally I would have an API and all is automated.
Today we capture Feature Request in tickets, however I often lack the view on which customers asked for it. I would like to have like a little +-sign on a feature request where I could say:
- Customer XYZ: Large / VIP Customer.
- Prospect. He would like to close a new deal of 10k for example if that feature exists.
And at the end be able to get a count of the amount of customers or business value it presents.
Thanks for you feedback