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I've been trying to figure out how to best use JIRA for my company (or if it's even a best fit) but I need some assistance. We do not need a Service Desk, but rather an internal system to manage our work.
I run a web development and design agency and we have ongoing projects, short term projects and also clients who come back to us for more work. We have separate departments for development, marketing / SEO and WordPress websites, and we want to make sure that we keep them separate (i.e. we don't want the SEO guys to be able to see the work performed by any of the other departments).
Since we want to make sure that we can easily go back and see all the work that was done for a specific client, I was thinking of creating a Project for each of our clients, then using Sprints inside the Project and having separate Sprint for each of our departments. For example, Client Bob could have a Sprint for SEO, another one for his custom web app and another Sprint for his WordPress website. However, the problem with this is that everyone who has access to Bob's Project, would be able to see all the Sprints, which we don't want.
What would be the best way to set something like this up and make sure that the departments don't have access to each others work, while at the same time making sure that it's easy for the admins to see all the current and past work that was done for a particular client?