Feedback Button

[Adam Adas]

Hello, how does the feedback button work if i want  to put it on our website   do i need to open port to make it integrate with Jira or will it just work? i tested it on a new html file on my pc that is in the same network as the website server and our jira server and it worked but i wonder how it will work if someone will send us feedback from outside the network how it works.

Regards
Adam

[Timothy]

I am assuming that you are talking about the Issue Collector functionality. 

As long as the URL in the Javascript can connect back to your Jira, you should be fine. 

[Adam Adas]

i  tested it and  it didn't show up on the page because  the webbrowser don't want to show scripts from unknown source works only when i allow "show javascript from unknown source" ...maybe because jira isn't https. do you know anything about this?

[Timothy]

Yeah. It's not as simple when you want to expose things to the internet. You need to talk to your network and security team on how to perform / configure items like:

• Internal and external DNS entries
• Domain names
• Proxying
• Firewalls
• HTTPs and SSL

All these are parts that you need to know to expose a Jira or any web app to the internet.