You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
A few days ago I started to receive an error when filtering my kanban board by epic.
I am using a team managed project and all the other quick filters are working properly.
every time I try to filter by any epic, I receive the following message:
ERROR: 1MR072P" <-- this ID changes in every retry.
This is a free account, so there is no support, only access to this community....any idea?
I have not seen this before.
Does it happen for every Epic you select? Are there any Epics for which it works without error?
Have you tried in different browsers?
Does it happen for all users?
It happens for any epic that I select, but only when the board is grouped by Subtask.
when I try to group by any other option ("assignee","Epic", or None) it works without a problem....
What browser are you using? Have you tried other browsers?
Does the same thing happen in other boards for other projects under the same circumstances
Do all users get this error in these circumstances?
I have a free Jira instance also, and have not been able to replicate the error with the same steps in a Software project using Chrome as my browser.
It was working with no issues a few weeks ago... I don't know what changed to cause this.
Already tried with other browsers but the error persists...
My guess is that some "strange situation" on my data is causing this, because I have another project where it is working without a problem.
Any way to contact the atlassian suport directly about this?
Given that you have a Free subscription, no, there is not an option for you to contact Atlassian Support directly.
Try making a copy of the board to see if the problem persists in a new version of the board.