Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,467,457
Community Members
 
Community Events
177
Community Groups

Doubts on Invite Users

We have clarifications on invite users link

2 comments

Hi and Welcome to the community. What sort of clarification is required?

Invite Link is not getting shared to the user

Do we have any dial support to discuss the same.

Multiple options here to check:

  • Are you able to fetch general emails such as Issues created, updated, etc?
  • Can you check outgoing email status at https://<URL>/secure/admin/OutgoingMailServers.jspa
  • Are these users who are part of a organization wherein the mail sent from Atlassian is getting rejected or in a spam folder? If so, kindly connect with the messaging team.
  • Try to invite a user of a Gmail or outlook domain for testing.

 

For dial support- connect with Atlassian support via ticket https://support.atlassian.com/contact/

Its working for 6 users and for 1 email address, invite link is not being shared. Can we have the Link so we can directly share the same to the user.

In that case:

Visit Admin.atlassian.com -> Products (Menu bar) -> User Access setting -> Invitation links -> Enable the Product and copy the invitation link and send to the users.

We created a group email address which has 3 users. When one of the user clicks on it, user is getting added. So 3 users clicking on it, we see 3 new users adding.

Any alternative to have only 1 user getting activated for the group email address? 

Yes, it will be 3 users as the user in the group is accepting the invite, not the group as a member.

Thanks I have read your excellent discussion. I enjoyed reading your post for the first time.

I want to say thanks for this post. Thank you

Like Piyush Annadate likes this

Comment

Log in or Sign up to comment