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Recently Atlassian implemented a change to Issue collector so that users must check a box to include environment details. All of our users are employees (we have no external customers) therefore user privacy is not an issue for our business. Although we have been sending periodic communication reminding employees to check the box they only do so about 50% of the time. We want the ability to establish our issue collector so that the default is CHECKED instead of not checked for the "include environment" checkbox so that we receive important information for troubleshooting reported issues.
I have submittted a request: JRASERVER-63370
If this is an issue that would benefit your business, would you please click the link above and submit a vote for Atlassian to implement this feature?