Date/Time Formats - Considerations

[Niklas Gotting]

We are in the process to change the Date/Time formats from default settings to the Swedish way, including seconds.

• Before doing the change I would like to ask You for pros/cons and what to think about before doing the change.
• Also have I missed any setting that needs to be changed?
• The change have been made in one of our Test Instances and I have invited my users to check it out.
• Add-ons to consider
• Filters, Dashboards etc.
• Our reasoning for intruducing seconds is that we live in a situation where we have to specifiy start/end time at such a detailed level.

These changes have been changed as described above:

1. Under System / General Configuration / Advanced Settings:

jira.date.picker.java.format - yyyy-MM-dd
jira.date.picker.javascript.format - %Y-%m-%d
jira.date.time.picker.java.format - yyyy-MM-dd HH:mm:ss
jira.date.time.picker.javascript.format - %Y-%m-%d %H:%M:%S

2. Under System / Look and feel / Date/Time Formats

Time Format - HH:mm:ss (E.g. 05:55:47)
Day Format - EEEE HH:mm:ss (E.g. Wednesday 05:55:47)
Complete Date/Time Format - yyyy-MM-dd HH:mm:ss (E.g. 2007-05-23 05:55:47)
Day/Month/Year Format - yyyy-MM-dd (E.g. 2007-05-23)

Looking forward to hear from you
Thanks in advance!

Niklas Gotting, MTG Tech

[Kiran]

I want to make system generate date and time null(Example: in History, Activities of the existing ticket) But i want created date and closed date. Is there any way? 

[Kiran]

Meaning i don't want to show any date information in the logs of the tickets. 

[Niklas Gotting]

Here is an  update regarding how these changes was received by our organization.

We implemented everything as described above in May-2017.

These feedback have been captured:

• + The new date settings made sense for the majority, being a mostly Swedish company with most Swedish users
• + The introduction of seconds was well received as it is vital to be that granular in some of our projects.
• - Our UK users are used to Day/Month/Year, so the had some concerns

Bottom-line - Well received!

//Niklas

[Kiran]

here my query is we created and closed a ticket already. Now I want to hide dates in Activity log. Due to some internal organizational level requirement. Is there any way to this? I want to hide only in logs, not with created date and resolved date

[Kiran]

Or is there any way we can remove the status in History of the ticket?