Custom Fields created as Project Specific do not work on Accordian

[eClerx Orion]

Hi Team,

Request you to please suggest why a custom field created as Project specific do not work for accordian. We have accordian for creating sub-task types in our project and it works fine when the field is created as Global.

However, when the field is created as Project specific then the sub-task type issue does not get created.

Thanks and Regards,

Tanishka S Chotwani

[Nic Brough -Adaptavist-]

You will need to explain this one a bit more.

What is "accordian"?  When you're trying to create sub-tasks, what error message do you get?

[eClerx Orion]

Hi Nic,

Thanks a lot for reverting.

To explain more, accordian is a screen setup from code side to create the sub-task issue types in Our project.

We have 3 issue types in our project, Campaign (task), activity (sub-task) and forms (sub-task).

Please have a look at the screenshots of Campaign (Task) Overview screen from where we are creating sub-tasks through accordians.

 All fields on Activity screen (74-76 approx) are global and it works fine for create but when we edit the activity once created the page load time is too high so trying to make fields project specific would help.

Please suggest.

[Nic Brough -Adaptavist-]

This does not appear to have anything to do with JIRA.

You'll need to talk to Accordion support.

[eClerx Orion]

Hi Nic,

Edit Issue page (Edit activity page) is a JIRA page and is taking a lot of time to load. Is it due to global fields?

How can we reduce the page load time for this edit activity page?\

Thanks and Regards,

Tanishka Chotwani

[eClerx Orion]

PFA screenshot of Performance trace of Edit activity page. Its taking 23-25 secs to load the page.

[Nic Brough -Adaptavist-]

Where is all the time being taken up?  You only show part of the data.

[eClerx Orion]

Hi Nic,

All traces of edit page attached, Please review and suggest.

[eClerx Orion]

Hi Nic,

Any suggestion please. We need to fix the page load issue on Edit issue page on urgent basis as its impacting performance a lot.

Awaiting your reply.

Thanks and Regards,

Tanishka S Chotwani