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Connection to PGSQL issue

Hello,

I am installing Jira using PostgreSQL 11, and am getting an error while testing the connection. The error message I receive is the following one:

Error connecting to database

The connection attempt failed.

PostgreSQL is correctly installed, I have created the JiraDB owned by a jira user, and have actually successfully tested connecting to it using a Client SQL (Squirrel) to rule out any issues with the PG Instance.

I will be looking forward to receiving your reply.

Thanks,

 

 

Andrés

 

2 comments

I have changed the PG version, downgrading it to 9.6, but the error persists!

Thanks for nothing as I have actually found the issue!

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 19, 2019

To be fair, one hour for volunteers to try to help you is not very fair.  Give us a chance, we're in different time zones, have things like work, family life, eating and sleeping to do.

Also, a lack of the error detail would stop us dead too - we need to know what the underlying error might be.

Like Petr Vaníček likes this

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