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I have enabled Bulk Email Notifications.
Here we only get the updated for the fields which was updated. But I always want Assignee field in the batch email notifications template.
Whenever the comment added on the ticket I straight away want to know the owner of the ticket.
How to configure this. Thanks in Advance.
I have followed the above article and I got struct at the end of point 1.
I have extracted the file using the mentioned command.
Where do I find the files to edit... I haven't found the files.
Can anyone please help me on this regard.Thanks