Configure Batch Email Notification Template

[Madhu Reddy]

I have enabled Bulk Email Notifications.

Here we only get the updated for the fields which was updated. But I always want Assignee field in the batch email notifications template.

Whenever the comment added on the ticket I straight away want to know the owner of the ticket.

How to configure this. Thanks in Advance.

https://confluence.atlassian.com/adminjiraserver085/customizing-email-content-batched-notifications-981155469.html

I have followed the above article and I got struct at the end of point 1.

I have extracted the file using the mentioned command.

Where do I find the files to edit... I haven't found the files.

Can anyone please help me on this regard.Thanks

[Daniel Ebers]

Changing the templates will require access to the server (in case it is a Linux based server mostly done via SSH/WinSCP or PuTTY).

The files cannot be edited through Jira directly.

Which step is causing you currently worries? As far as I understood you found the files but you are still with UPM to extract the 'batchers'-version from UPM?

Cheers,
Daniel

[Madhu Reddy]

Hi @Daniel Ebers ,

My intension is to add Assignee field to the Batch email Notifications template. 

Weather the Assignee is updated or not I always want Assignee field when ever I get Batch email notification. 

Could you please suggest a way for it. 

[Daniel Ebers]

For the specific edit I'd refer to the Velocity Users Guide which you can find in the linked knowledge base article for Jira Server (see above).

The re-pack and upload should be a rather easy step that follows. From the article (I haven't tested the process myself, yet) there are a few steps needed but they seem to be not so tricky.

Cheers,
Daniel

[Madhu Reddy]

Here there is no particular location where we have to add the velocity context..

Could you please help me on this regard. Thanks.