CSV Import Error: Cannot parse as attachment info Illegal character in path at index Edited

[Stuart Zahn]

Getting the following error trying to import an attachment url where the attachment url is composed of a link with a security access token query string:

2018-06-28 19:12:56,540 WARN - Cannot parse '08/02/2017 01:37:26 AM;jira.admin;v1-2 errorreport.html;https://accountname.blob.core.windows.net/container/folder/v1-2 errorreport.html?sv=2017-11-09&sr=c&sig=mn4shIaKOsipsXZt5ZhlTRnB5V9K1v4A7Ctg4cM%3D&se=2018-06-29T02%3A00%3A03Z&sp=r' as attachment info: Illegal character in path at index 81

What are the illegal characters in attachment urls?

[AhmadDanial]

Hi, Stuart.

The Unable to import file attachment from CSV KB suggests that the special or reserved characters is the potential culprit to the error that we are seeing here. I would suspect that the following characters contributes the issue:

• -
• =
• ?
• &

Can we try to either rename the file or use the percent encoding before re-importing the attachment URL again?