Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Bulk Importer giving 404 error

Stephen Gilbert
Stephen Gilbert Apr 09, 2019

We're running Jira 7.13, with the version of Tomcat that shipped with that version.  When we try to do Import Issues from CSV, it asks for the filename.  We provide it and click Next, and get a 404 error.

 

This jira.mydomain.com page can’t be found

No webpage was found for the web address:https://jira.mydomain.com/secure/BulkCreateSetupPage.jspa?externalSystem=com.atlassian.jira.plugins.jira-importers-plugin%3AbulkCreateCsv

HTTP ERROR 404

 

On researching this, I see that this was an issue with previous versions of Jira, but it looks like 7.13 should be able to perform this function.  Also, when this occurs, I don't see any errors in my Catalina log.  Any ideas where we should be looking?

Comment
Watch
Like Be the first to like this
688 views

1 comment

Christoph Schmitz
Christoph Schmitz Jul 31, 2019

We also face this problem now, any solution for this problem?

Like
Stephen Gilbert
Stephen Gilbert Jul 31, 2019

Not really. We still have issues periodically with bulk importer.  I believe our issue may stem from a 3rd party addon, though.

Like
Christoph Schmitz
Christoph Schmitz Jul 31, 2019

Mmh doesn't sound good. Did restarting your instance or clearing plugin chache help to get this solved for a while atleast? Or did it just disappear by itself?

Like
Christoph Schmitz
Christoph Schmitz Aug 01, 2019

Ok updating Jira / Tomcat will solve the problem.

Like • Marlon James Magpayo likes this
Reply

Comment

Log in or Sign up to comment
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

See all events