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I have been searching everywhere for a solution but cannot find one. I want to see if there is any way to automatically block Change Request Tickets based on a particular date range.
We are looking at implementing a Change Freeze window and would like some way of ensuring that Change Requests cannot be set to a status of scheduled during that period. Is anyone aware of a plugin that might help with this?
We were unable to find a way of blocking changes based on a date field but we were able to add "pop-up" notes below the date field such that when the change is planned during the freeze period, the pop-up text warns the user that they are planning a change during a change freeze period and that the change may not be approved.
@John JonesThanks - I realised we can do it via a simple validator (or just the warning) but bit annoying to keep the periods updated that way, was hoping you found something a bit more solid.