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I'm working on an internal uservoice / idea sharing project that will be open to anyone.
I'd like to allow any product teams to include links to this project, and when work starts on a project team to add a comment like "Project MYPROJECT-007 in progress" or "Project ANOTHERPROJECT-003 " to the ticket "IDEA-009". I don't want to have to edit the workflow for every other project in my instance in order to get this done - several of these are managed by other groups.
Is there a good other alternative? I was thinking scriptrunner and / or capturing the event created by the transition with a listener, but I'm not familiar enough to know if this is even possible.