Apache Unauthorized (401) Jira Software

Daniel Debny May 2, 2018

I have run jira software and using proxypass over apache.

Every time when I am trying connect to page got this message on my firefox:

"

Unauthorized (401)

Encountered a "401 - Unauthorized" error while loading this page.

Basic Authentication Failure - Reason : AUTHENTICATED_FAILED

Go to JIRA home"

 

But when I am trying run Jira over http://IP:8080 everything working well.

 

What is the problem?

1 comment

Nic Brough -Adaptavist-
Community Leader
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May 2, 2018

It looks like the proxy has been configured to block access.  If you stop Jira and try again, does the message change?

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