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All items in backlog disappeared

Tanya Maslach
Tanya Maslach Jul 23, 2021

Hi everyone,


Today we opened up JIRA and saw that 40+ items in our backlog were not rendering -- were essentially disappeared from view. We're hoping it's just the UI, and they are still hiding somewhere.

 

How might I get access to the version history of JIRA to possibly see all our backlog?

*We recently just modified our Workflow schema in order to add a "Status" to it, but this should not impact what renders on our JIRA board right?

Thank you!

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caglad
caglad Rising Star Jul 23, 2021

Where are you not seeing these - on a kanban board?

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Suvradip Paul
Suvradip Paul Rising Star Jul 23, 2021

Hi @Tanya Maslach ,

Thanks for posting to the community. 

Could you please check the status are correctly mapped i.e. the newly created statuses are not mapped to any configured columns ? Please follow the guide here -  - https://support.atlassian.com/jira-software-cloud/docs/configure-columns/. 

Please accept the answer if it solves your query, else respond and let others to respond.

Cheers
Suvradip

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