All items in backlog disappeared

Tanya Maslach July 23, 2021

Hi everyone,


Today we opened up JIRA and saw that 40+ items in our backlog were not rendering -- were essentially disappeared from view. We're hoping it's just the UI, and they are still hiding somewhere.

 

How might I get access to the version history of JIRA to possibly see all our backlog?

*We recently just modified our Workflow schema in order to add a "Status" to it, but this should not impact what renders on our JIRA board right?

Thank you!

2 comments

Comment

Log in or Sign up to comment
caglad
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 23, 2021

Where are you not seeing these - on a kanban board?

Suvradip Paul
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 23, 2021

Hi @Tanya Maslach ,

Thanks for posting to the community. 

Could you please check the status are correctly mapped i.e. the newly created statuses are not mapped to any configured columns ? Please follow the guide here -  - https://support.atlassian.com/jira-software-cloud/docs/configure-columns/

Please accept the answer if it solves your query, else respond and let others to respond.

Cheers
Suvradip

TAGS
AUG Leaders

Atlassian Community Events