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After upgrade JIRA 7.10.2 won't start

Dominik Stumper
Dominik Stumper Jul 04, 2018

I upgraded JIRA by install script on linux server frm 7.6.1 and now JIRA won't start. 

dbconfig.xml and server.xml are OK from previous version. 

2018-07-04 14:18:47,556 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from /var/atlassian/application-data/jira/dbconfig.xml
2018-07-04 14:18:47,645 JIRA-Bootstrap ERROR [c.a.jira.startup.LauncherContextListener] Unable to start JIRA.
java.lang.NoSuchMethodError: com.atlassian.jdk.utilities.runtimeinformation.RuntimeInformation.getXms()J
 at com.atlassian.jira.health.checks.MinMemoryHealthCheck.checkMinXms(MinMemoryHealthCheck.java:81)
 at com.atlassian.jira.health.checks.MinMemoryHealthCheck.doPerform(MinMemoryHealthCheck.java:70)
 at com.atlassian.jira.health.HealthCheckTemplate.perform(HealthCheckTemplate.java:23)
 at com.atlassian.jira.health.DefaultHealthCheckExecutor.runCheck(DefaultHealthCheckExecutor.java:74)
 at com.atlassian.jira.health.DefaultHealthCheckExecutor.lambda$applyAndCollectExceptions$1(DefaultHealthCheckExecutor.java:53)
 at java.util.stream.ForEachOps$ForEachOp$OfRef.accept(ForEachOps.java:184)
 at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:175)
 at java.util.Iterator.forEachRemaining(Iterator.java:116)
 at java.util.Spliterators$IteratorSpliterator.forEachRemaining(Spliterators.java:1801)
 at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:481)
 at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:471)
 at java.util.stream.ForEachOps$ForEachOp.evaluateSequential(ForEachOps.java:151)
 at java.util.stream.ForEachOps$ForEachOp$OfRef.evaluateSequential(ForEachOps.java:174)
 at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)
 at java.util.stream.ReferencePipeline.forEach(ReferencePipeline.java:418)
 at com.atlassian.jira.health.DefaultHealthCheckExecutor.applyAndCollectExceptions(DefaultHealthCheckExecutor.java:53)
 at com.atlassian.jira.health.DefaultHealthCheckExecutor.performHealthChecks(DefaultHealthCheckExecutor.java:42)
 at com.atlassian.jira.health.HealthChecks.executeChecksAndRecordResults(HealthChecks.java:164)
 at com.atlassian.jira.health.HealthChecks.runHealthChecks(HealthChecks.java:154)
 at com.atlassian.jira.health.HealthChecks.runHealthChecks(HealthChecks.java:66)
 at com.atlassian.jira.startup.BootstrapContainerLauncher.start(BootstrapContainerLauncher.java:32)
 at com.atlassian.jira.startup.DefaultJiraLauncher.preDbLaunch(DefaultJiraLauncher.java:115)
 at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$0(DefaultJiraLauncher.java:101)
 at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:31)
 at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:100)
 at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:154)
 at java.lang.Thread.run(Thread.java:745)
Exception in thread "JIRA-Bootstrap" java.lang.NoSuchMethodError: com.atlassian.jdk.utilities.runtimeinformation.RuntimeInformation.getXms()J
 at com.atlassian.jira.health.checks.MinMemoryHealthCheck.checkMinXms(MinMemoryHealthCheck.java:81)
 at com.atlassian.jira.health.checks.MinMemoryHealthCheck.doPerform(MinMemoryHealthCheck.java:70)
 at com.atlassian.jira.health.HealthCheckTemplate.perform(HealthCheckTemplate.java:23)
 at com.atlassian.jira.health.DefaultHealthCheckExecutor.runCheck(DefaultHealthCheckExecutor.java:74)
 at com.atlassian.jira.health.DefaultHealthCheckExecutor.lambda$applyAndCollectExceptions$1(DefaultHealthCheckExecutor.java:53)
 at java.util.stream.ForEachOps$ForEachOp$OfRef.accept(ForEachOps.java:184)
 at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:175)
 at java.util.Iterator.forEachRemaining(Iterator.java:116)
 at java.util.Spliterators$IteratorSpliterator.forEachRemaining(Spliterators.java:1801)
 at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:481)
 at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:471)
 at java.util.stream.ForEachOps$ForEachOp.evaluateSequential(ForEachOps.java:151)
 at java.util.stream.ForEachOps$ForEachOp$OfRef.evaluateSequential(ForEachOps.java:174)
 at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)
 at java.util.stream.ReferencePipeline.forEach(ReferencePipeline.java:418)
 at com.atlassian.jira.health.DefaultHealthCheckExecutor.applyAndCollectExceptions(DefaultHealthCheckExecutor.java:53)
 at com.atlassian.jira.health.DefaultHealthCheckExecutor.performHealthChecks(DefaultHealthCheckExecutor.java:42)
 at com.atlassian.jira.health.HealthChecks.executeChecksAndRecordResults(HealthChecks.java:164)
 at com.atlassian.jira.health.HealthChecks.runHealthChecks(HealthChecks.java:154)
 at com.atlassian.jira.health.HealthChecks.runHealthChecks(HealthChecks.java:66)
 at com.atlassian.jira.startup.BootstrapContainerLauncher.start(BootstrapContainerLauncher.java:32)
 at com.atlassian.jira.startup.DefaultJiraLauncher.preDbLaunch(DefaultJiraLauncher.java:115)
 at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$0(DefaultJiraLauncher.java:101)
 at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:31)
 at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:100)
 at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:154)
 at java.lang.Thread.run(Thread.java:745)
2018-07-04 14:18:47,792 http-nio-8080-exec-1 ERROR anonymous 858x1x1 - 10.7.0.200 / [c.atlassian.instrumentation.Instrument] Unable to snapshot thread local operations (implementation of OpTimerFactory is not a ThreadLocalOpTimerFactory): null
2018-07-04 14:24:24,998 http-nio-8080-exec-10 WARN anonymous 864x35x1 - 10.7.0.200 /secure/errors.jsp [c.a.jira.security.JiraSecurityFilter] Rejecting security-sensitive request that bypassed Johnson filter: /secure/errors.jsp

 Can you help me please ? 

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Dominik Stumper
Dominik Stumper Jul 04, 2018 
2018-07-04 15:35:09,880 localhost-startStop-2 ERROR [o.a.c.c.C.[Catalina].[localhost].[/]] Exception sending context destroyed event to listener instance of class com.atlassian.jira.startup.LauncherContextListener
java.lang.NullPointerException
 at com.atlassian.jira.startup.ClusteringLauncher.stop(ClusteringLauncher.java:46)
 at com.atlassian.jira.startup.DefaultJiraLauncher.stop(DefaultJiraLauncher.java:197)
 at com.atlassian.jira.startup.LauncherContextListener.contextDestroyed(LauncherContextListener.java:211)
 at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:4774)
 at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5411)
 ... 3 filtered
 at java.util.concurrent.FutureTask.run(FutureTask.java:266)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
 at java.lang.Thread.run(Thread.java:745)
04-Jul-2018 15:35:09.930 SEVERE [localhost-startStop-2] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@653b0bf1]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@696078c9]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
04-Jul-2018 15:35:09.931 SEVERE [localhost-startStop-2] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@653b0bf1]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@9330a02]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
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