Puzzling Jira workload reports with JQL


Puzzle to Solve:

You're managing a critical project in Jira and need to optimize team workflow. You suspect some team members might be overloaded, but reports are lacking. Luckily, you have a hunch Jira holds the key.


  1. The Missing Tool - Unaware of a direct reporting function, what Jira plugin can help generate workload reports (Hint: It rhymes with "reports")?
  2. Filter Frenzy - JQL is the language to write filters. How can you filter issues to show assignments for a specific team (Hint: Think "team" field or "assignee")?
  3. Report Rendezvous - You've created a JQL filter. How can you use the plugin from step 1 to create a report visualizing workload (Hint: Think charts or tables)?
  4. Decipher the Data - Once you have your report, what insights can it reveal about workload distribution (Hint: Look at issue counts per team member)?

Bonus Challenge:

Can you identify a JQL query that would help pinpoint potential bottlenecks in your workflow (Hint: Look for team members with consistently high issue counts)?

Think you've cracked the case?

By solving this puzzle, you'll have the knowledge to generate Jira workload reports, giving you valuable insights to optimize your team's efficiency!

It is --Jira workload reports with JQL

Real-World Example

  1. Identify Overdue Bugs:
  • Problem statement You need to quickly find all high-priority bugs that are overdue (past their targeted resolution date).
  • JQL Query - project = "MyProject" AND issuetype = Bug AND priority = High AND resolutiondate < now()

This query searches for issues in the "MyProject" project where the issue type is "Bug," priority is "High," and the resolution date is overdue (before the current date).

  1. Track Team Progress on a Sprint:
  • Problem statement User want to see how many issues assigned to a specific team member are currently in the "In Progress" stage for the current sprint.
  • JQL Query: project = "MyProject" AND sprint = openSprint() AND assignee in ("John", "Jane") AND status = "In Progress"

This query searches for issues in the "MyProject" project that are part of the current open sprint ("openSprint()"), assigned to either "John" or "Jane," and currently in the "In Progress" stage.

  1. Generate Workload Reports:
  • Problem statement, You need to generate a report to visualize the workload distribution across different teams in your project.
  • JQL with Jira Reports Plugin, While JQL itself can't directly create reports, you can use it with the Jira Reports plugin. You can create a JQL filter based on assignee or team field and then use the plugin to generate reports showing issue counts or other relevant data grouped by those fields.

These are just a few examples, but they showcase the power of JQL. By mastering JQL, you can create highly customized searches to pinpoint exactly the information you need, allowing you to effectively monitor progress, identify bottlenecks, and make data-driven decisions within your projects.

Productivity Pointers:

JQL isn't just a fancy language; it's the key to unlocking the true potential of Jira. By mastering JQL, you gain the ability to:

  • Effortlessly Find What You Need then Craft precise searches to pinpoint specific issues, eliminating the time wasted sifting through irrelevant data.
  • Become a Data Detective by Uncover hidden trends and insights from your project data through powerful JQL queries.
  • Automate Repetitive Tasks by Leverage JQL in automation rules to streamline workflows, freeing yourself and your team for more strategic work.
  • Generate Powerful Report with the use of JQL combined with reporting tools allows you to create insightful reports that visualize project progress and team workload.

Eventually, JQL empowers you to transform from a passive Jira user to an active information architect. With its intuitive syntax and vast capabilities, JQL equips you to manage projects with greater efficiency, transparency, and data-driven decision-making. So, take the plunge, embrace JQL, and unlock the full power of Jira!

PS: This article is based on my own thoughts and experiences but may also incorporate information and insights from various research outcomes, articles, blogs, user guides, and other open-source materials.



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