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why is that fail to create a site name?

ANNA XU June 7, 2024

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: 359d9bb773a245aca67b73ed501946b7)

 

 

2 answers

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1 vote
Answer accepted
YY哥
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 8, 2024

Hi @ANNA XU 

Welcome to our Community,

Are you changing the existing site's name? Or creating another new site? Please provide more context if this question still exists.

Thanks,
YY哥

ANNA XU June 8, 2024

I'm creating a new site.I just registered today.Fail to have the URL.

YY哥
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 8, 2024

In which step, you had that message then? 10人免费 | Jira Cloud 开箱

ANNA XU June 8, 2024

Are you Chinese?After I registered by Microsoft account.The website promote me to fill a site name.When I typed in my site name it just failed,and it promote like'Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: dbb318359545425d85068c4bf4d6cea2)' .

ANNA XU June 8, 2024

prompt,提示,not promote,sorry

YY哥
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 8, 2024

This issue is caused by Chinese network, which has blocked the site register journey.

1 vote
ANNA XU June 8, 2024

done!thank u very much!it a problem about vpn!

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