Hi Folks, Does Jira ITSM Incident Managment Module use "Categories" and "Sub-Categories" in incident tickets out of the box? If not is there an option to enable the use of Sub-Categories in incident...
Hi Team, We would like to purchase x10 Licenses for Jira Project Management tool on an annual basis and pay via credit card. Can you please send me instructions advising how this is done? Regards ...
I am new to Jira, I am not able to see much of the project settings in my page, I have attached a picture. I am the org-admin for my domain. I am not seeing any options like summary, issue types, etc...
I have an automation that when an Epic is created it generates a series of tasks within the Epic. At times there are additional tickets added to the epic - manually - but would like to ha...
Is there a way to put a red flag on the Jira board / Calendar view to say DO NOT do work specific dates due to change freeze?
Sorry, I realize this question should have been created in the Jira Service Management category - I didn't check when I was creating it. Hi all, Is there a way to configure Jira Assets to show more...
안녕하세요! JWM을 한국에서 이용하고 있는 구성원입니다. 최근 Trello에서 JWM으로 협업 도구를 변경하였습니다. 다만 Terllo와는 다르게 PC, 데스크탑에서의 어플리케이션이 존재하지 않아서 모든 알림을 이메일로 확인해야하는 단점이 있습니다. 아직 어플리케이션이 개발되지 않은 것인지, 개발된다면 언제부터 사용할 수 있는지, 알림...
Apologize if this has been asked before. When I create a task list view with additional fields in a project in work management list view and share the document with other users they do not see the s...
Al exportar mis incidencias a un sheet me aparecen incidencias que he eliminado, las busco en las colas y en el tablero y esa incidencia no esta, pero sin embargo me aparece cuando exporto un sheet
How to find duplicate cards based on summary?
Please provide steps on how to get to the summary page using the new Jira. Thank You
I have an epic type issue type (named campaigns) that I use as parent issues to all associated task type issues for each campaign. On the campaign type issue, I have a hadful of custom context fields...
Hi there I have some custom fields created in my Jira Workflow Management project (team-managed), that I want to utilise in another project but it doesnt seem possible. When I go to custom fields an...
Currently, we are using a Software Project board to utilize the Kanban Board feature which pulls all issues from a Service Project board. We haven't consolidated yet since there are still issues comi...
Apologies in advance if this has been addressed... I've searched and couldn't find a suitable answer. Is it possible to pull issues from Jira Work Management into a sprint created in Jira Softw...
Hi, im having this error when im trying to create a ticket in the SEC project: Couldn't create the issue We're having some trouble creating the issue. Refresh the page and try again. Im...
hi does anyone know how to remove work management ?
I am looking to create an ADHOC form on my Jira board (Operations) which will have a dropdown for different boards(Growth , Technology ) along with fields like Desription , summary and Assignee . B...
When sorting by status in either the List or Issues views some sorting happens but it's not what i expect... I have this behaviour on multiple sites/projects. What's going on?
Something has gone wrong with my Jira for Work Team manage project. Issue types and workflows are inconsistent and half of the issues I can see in the list view do not appear on the board at all. I...
For Customer Success teams, how do you set up your project space? Any best practices. [SaaS Company]
What is the meaning of the screenshot below. I can create an issue but was not able to put an organization name and was not able to assign.
Hello, My current dilemma: We jumped into JSM and set up a very basic Company Managed project with only a couple issue types to make the transition easy for the users. Now we're in a place ...
Hey, my project has a large amount of weekly and monthly recurring tasks. I want to make an automation that activates them every week or at the beginning of every month and automatically add them to ...
Hi Team, Can you help me to identify If there any particular rule or some condition for which my subtasks can get automatically closed when my parent is moved to closed stage.
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