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issues where the due date is about to become overdue at 5 PM

Alkanz Ali June 23, 2023

I want to create automation for issues where the due date is about to become overdue and an alert is generated to the assigned user and assignee at 5 PM on Email and comment both

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Fabian Lim
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 23, 2023

Hi @Alkanz Ali

Here is an example of how you can build the automation: https://youtu.be/ccWTIgdnQqE

Regards,

Fabian

Alkanz Ali June 26, 2023

Hi Thanks for the link 
But i just want the tasks of current day that are about to become over due.. the JQL string given in this video doesnt help me 
here is the JQL: updated <= startOfDay(-1d) AND statusCategory != Done
can some one edit it so that i get tickets of current day that will get overdue if not resolved and an automated email gets generated at 12 pm everyday. 

Need urgent support from Atlassian Fam :)

Fabian Lim
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 26, 2023

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