I want to create automation for issues where the due date is about to become overdue and an alert is generated to the assigned user and assignee at 5 PM on Email and comment both
Hi @Alkanz Ali
Here is an example of how you can build the automation: https://youtu.be/ccWTIgdnQqE
Regards,
Fabian
Hi Thanks for the link
But i just want the tasks of current day that are about to become over due.. the JQL string given in this video doesnt help me
here is the JQL: updated <= startOfDay(-1d) AND statusCategory != Done
can some one edit it so that i get tickets of current day that will get overdue if not resolved and an automated email gets generated at 12 pm everyday.
Need urgent support from Atlassian Fam :)
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