Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

User is not able to access Jira

Yash Pradhan
Yash Pradhan
Contributor
April 22, 2024

We have one user whose email ID was changed 1 month Back since then he is not able to access any of our JIRA instances,

I have tried revoking/providing his access twice but the problem Appears the same.

The Pages are stuck.

clipboard-image (26).pngplclipboard-image (27).png

Answer
Watch
Like Be the first to like this
225 views

1 answer

1 accepted

0 votes
Answer accepted
Valerie Knapp
Valerie Knapp
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
April 22, 2024

Hi @Yash Pradhan , thanks for your question. Please report this to Atlassian. They are the only ones who can do a direct intervention to help. https://support.atlassian.com/contact/#/ 

Reply

Suggest an answer

Log in or Sign up to answer
Jira Work Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events