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Upgrading to standard plan from a free plan

Sachin Lachman
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 19, 2023

I want to upgrade from free to standard plan, however, just this morning, when i was making some admin changes to my profile, i got locked out and lot admin access to my JIRA console. How can this be rectified asap.

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Michel Neeser
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 19, 2023

Hi @Sachin Lachman and welcome!

What do you exactly mean by "locked out"? Can you still log in to your instance, but you don't seem to have admin permissions anymore?

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

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