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Timetracker not working after Safari / OS update

Asfihani
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March 20, 2024

Hello,

 

I have issue with Timetracker that doesn't show up after updating my macOS Monterey to latest version which obviously update the Safari as well. Please advise.

Safari Version 17.4 (17618.1.15.111.5, 17618)

macOS Monterey 12.7.4 (21H1123)

Kind regards,
AsfihanScreen Shot 2024-03-21 at 07.59.16.png

2 answers

1 vote
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 21, 2024

Hello, Good day. Looks like you are using addon to track the time. I would recommend to check with application support team once on any compatibility issue. Checking on my end I don't see any reported issue yet. Thanks!

Asfihani
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 14, 2024

@Mohanraj Thangamuthu thank you and sorry for the late reply as I didn't get any notification from your answer. I don't use addon to track the time, what I am referring is I unable to view Timetracker section in the Safari browser which usually show up after clicking "Show worklogs" menu. I use this function to manually record the time spent. At this time the I use other browser Firefox and it just work fine. I also updated Safari to the latest version 17.5 (17618.2.12.111.5, 17618) but the issue still there. Please advise.

0 votes
Attila Bordás _Everit_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 22, 2024

Hello Asfihani,

I'm Attila from Everit Kft., developers of the Timetracker app. Could you please raise a ticket for us here? https://everit.atlassian.net/servicedesk/customer/portal/4

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