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The "@" tag does not work for some users

Mathieu Lebougre June 26, 2023

Hello,

On Jira Cloud Work Management free version, some users cannot mention other people in comments using the "@" tag.
It seems to be a rights issue I think, but I can't get my hands on it. Could you help me?

Thanks a lot

1 answer

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2 votes
Answer accepted
Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 27, 2023

Hi @Mathieu Lebougre ,

to be able to @mention users they require the "browse users and groups" global permission

https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/

 

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Mathieu Lebougre June 27, 2023

Thank you very much ! 

Like John Funk likes this

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