The option to create a new item from the column just disappeared

[Юлия Толстикова]

It happened for 80% users in my office. I tried using Google Chrome and Safari browsers and a private browser window too, of course. It still happen( and of course clearing cache wasn't helpful.

My project is Team-driven software development. it happen not in all projects.

I can create issues in my project just with Create button

[Dave Rosenlund _Trundl_]

Welcome to the community, @Юлия Толстикова. I cannot reproduce the problem and have not seen anyone else report this.  This leads me to believe it's something specific to your site.

Please check with your Jira administrator to see if some permissions have changed; otherwise, I'd check in with Atlassian support.

Best,

-dave

[Юлия Толстикова]

@Dor Hadad have this problem too

here https://community.atlassian.com/t5/Jira-Work-Management-Questions/The-create-option-disappeared-from-the-New-Items-column-of-my/qaq-p/2464245#U2735641