Team-managed project broken after name and key change?

Thorsten Letschert _Decadis AG_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 19, 2024

Hey community,

I've just run into an odd behavior: the configuration is broken after changing the name and key of a team-managed JWM project.

The board view has been reset to the default values when grouping by status.

jwm_board.PNG

The issues (within other statuses) are still there, but can't be transitioned anymore.

jwm_status-dropdown.PNG

The workflow seems to have been reset to the system's default workflow, which can't be edited.

jwm_workflow.PNG

jwm_workflow02.PNG

That being said, I'm somehow in a dead-end for now. Audit log has nothing helpful inside. On DC, I'd have tried to run a re-index, but we're on Cloud here.

Has anyone else run into something similar? I'm thankful for any advice.

Cheers,
Thorsten

1 answer

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Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 19, 2024

Hello @Thorsten Letschert _Decadis AG_ 

What steps did you go through to change the name and key for the project?

How long has it been since you made that change?

Thorsten Letschert _Decadis AG_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 19, 2024

Hey @Trudy Claspill ,

basically nothing more than

  • open project settings
  • change name and key
  • save.

The change has been made yesterday morning. What's also strange is that everything initially worked as usual and only seemed to break down overnight.

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