Please help create an automation rule

[samantha_sharkov]

Hello,

Please advise what would be the code for the automation rule: "WHEN Task1 start date is within 7 days, THEN send an alert to Task1 Assignee." Thank you in advance.

[David A · Accepted solution]

Hello @samantha_sharkov 

I think is more easy, you could use jql function StartOfDay(+7d)

Change Duedate for your customfield "Start Date"

I hope that helps!!

[samantha_sharkov]

Thank you, David! Seems to work now.

[Karyna Tyrnavska _SaaSJet]

Hi, @samantha_sharkov !

As an alternative to Jira automation, you can set a reminder directly in the Jira issue with Boomerang: Reminders for Jira Issue. 

[samantha_sharkov]

Thanks, but no budget. ;)

[David A]

Hi Samantha

You could do this with a scheduler in automation.

Attach example:

Hope this help!

[David A]

Hi again

You could change the JQL condition because it sends a comment all day which is wrong because I think you only want to notify once

Its better if you use the Advanced compare condition to check the start date and fire the notification.

https://support.atlassian.com/cloud-automation/docs/examples-of-using-smart-values-with-dates/#Comparing-two-dates

Best regards!

[samantha_sharkov]

Hi David,

Thank you very much, but I am lost. I need very specific instructions with the written code. I don't know JQL. The documentation doesn't help because I don't understand it. Here is what I have right now and my rule is failing.