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Jira Creation through Email.

Yash Pradhan
Contributor
January 10, 2024

Hi Team,

I need to know how can I enable the feature or settings where, if someone drops the email to certain email ID it creates the ticket in a particular project.

We are currently using Jira work management in our Org. 

1 answer

3 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 10, 2024

Hello @Yash Pradhan 

Review this documentation for information on configuring the system to create issues from email messages.

https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

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