Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

It does not allow to invite a user

Hi, when I try to invite a user I get this message:

we can't send any invitations because one or more accounts you have invited have been deactivated. Remove these accounts from your invitations and try again.

But the user does not exist in the user list and is not unsubscribed.

thank you

2 answers

Having the same issue here too, user has never been added to our account.

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 15, 2021

Hello @TIC- Sistemas,

Thank you for reaching out to Atlassian Community!

This error seems to be related to a deactivated Atlassian account. Atlassian account can be deactivated by an org administrator in case they have verified the domain. 

Can you please let us know if the users you are trying to invite are from a custom domain or if it’s a gmail, outlook, yahoo? 

Can you check if the users you need to invite can access https://id.atlassian.com/?

If possible, please, send us a screenshot of the error.

Kind regards,
Angélica

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events