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I am unable to see my colleagues names when I @name them in the comments?

Elizabeth Alden
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September 13, 2022

@Name not displaying list of my fellow users / colleagues

 

2 answers

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Bernice
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 14, 2022

@Elizabeth Alden Ideally, you must have "Browse users and groups" permission under Settings > System > Global permissions for you to be able to browse for your colleagues names. Check if you have it already. 

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 13, 2022

Hi @Elizabeth Alden ,  welcome to the community.

In order to be able to at mention a user they must have permissions to the project. Can you verify this. What type of project is this - Company or Team managed? Can you assign an issue to the user? Can the user otherwise browse issues, make comments etc in the project?

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