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How to create an issue and set the newly created issue as duplicating another one

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June 22, 2023

I first tried to find the issue with "lookup issue" image.png

and then in the creation of the task use the {{lookupIssues}} but it didn't worked and as the function gives a restricted list of values, I decided to have a try with



rather than 


Still I have the same results.


The logs are correct. The rule does create the issue in the other project. It is just the link that does not work when I try to do it like that. 

Any idea ?
Any ways to achieve what I want to do with the additional fields ?

2 answers

0 votes
Thibaut Subra _Elements_
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June 23, 2023

Hi @Serge NEUMAN 

In addition to John's answer, if you are looking for a way to enhance and simplify your copy and synchronization work, we developed an app called Copy & Sync.

Copy & Sync can help you do several things like:

  • Automatically copy / duplicate issues and all their content (fields, comments, attachments, etc.) within the same project or from one project to another,
  • Synchronizing datas between issues to keep consistency,
  • Enhance your Jira Automation processes through API,
  • And more that you can see in our documentation.

In your case, you can include a Copy & Sync's recipe in your Automation so you can easily managed what is copied and/or synchronized, make a link between issues, and so on.

I'll be glad to help if you're interested.

(Our app is free under 10 users and we have a 30-Day trial policy, don't hesitate to give it a try!)



0 votes
John Funk
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June 22, 2023

Hi Serge - Welcome to the Atlassian Community!

Try creating the issue as your are doing (but no link stuff).

Then add a Branch for Most Recently Created Issue

Then add a new action for Link Issue and choose the Duplicates link type. Use Trigger issue for the issue. 

Be sure to save and Publish. 

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