Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

How to create an issue and set the newly created issue as duplicating another one

Serge NEUMAN
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 22, 2023

I first tried to find the issue with "lookup issue" image.png

and then in the creation of the task use the {{lookupIssues}} but it didn't worked and as the function gives a restricted list of values, I decided to have a try with

image.png

 

rather than 

image.png

Still I have the same results.

image.png

The logs are correct. The rule does create the issue in the other project. It is just the link that does not work when I try to do it like that. 

Any idea ?
Any ways to achieve what I want to do with the additional fields ?


2 answers

0 votes
Thibaut Subra _Elements_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 23, 2023

Hi @Serge NEUMAN 

In addition to John's answer, if you are looking for a way to enhance and simplify your copy and synchronization work, we developed an app called Copy & Sync.

Copy & Sync can help you do several things like:

  • Automatically copy / duplicate issues and all their content (fields, comments, attachments, etc.) within the same project or from one project to another,
  • Synchronizing datas between issues to keep consistency,
  • Enhance your Jira Automation processes through API,
  • And more that you can see in our documentation.

In your case, you can include a Copy & Sync's recipe in your Automation so you can easily managed what is copied and/or synchronized, make a link between issues, and so on.

I'll be glad to help if you're interested.

(Our app is free under 10 users and we have a 30-Day trial policy, don't hesitate to give it a try!)

Regards

Thibaut

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 22, 2023

Hi Serge - Welcome to the Atlassian Community!

Try creating the issue as your are doing (but no link stuff).

Then add a Branch for Most Recently Created Issue

Then add a new action for Link Issue and choose the Duplicates link type. Use Trigger issue for the issue. 

Be sure to save and Publish. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events